Terms and Conditions

• Course Dates and Venues

Melfin Limited reserve the right to alter or cancel published dates and change venues without liability.

In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course will be refunded in full.

• Joining Instructions

On receipt of written confirmation, we will issue instructions detailing your participation on the training event. This includes a location map, public transport information, venue details and course timings.

• Confirming a Booking

To make a booking, please complete all the details on this website.

Bookings made via this website are considered confirmed and you need do no more.

Bookings can also be made by via telephone or post. Confirmation will be issued upon clearance of the course payment.

We will contact you to confirm the availability of the date requested, and that your place has been secured.

• Fees

All fees are quoted are current and will not alter for your confirmed course.

Each full day course fee includes morning coffee, lunch, afternoon tea and full course documentation.

• Delegate Substitution

If you want to make a substitution, please call us at least 24 hours before the course commences and we will be happy to help you.

Substitutions can be made at any time without incurring a penalty.

• Payment

Payment can be made by BACS or card payment and must be received at least 5 working days prior to the confirmed course. An invoice will be issued for payment once the reservation has been confirmed.

In the event of late payment, we reserve our statutory right to interest at the rate of 8% above base under the Late payment of Commercial Debts(interest) Act 1998.

• Cancellations

If you need to cancel, please call and we will be happy to help you. However, the following charges apply if you cancel:

28+ days before a course = 20% of the course fee.

15 - 28 days before a course = 50% of the course fee.

1 - 14 days before a course = 100% of the course fee.