Our Aim

"Our aim is to deliver high quality training sessions, enabling delegates skill levels to be maximised, resulting in the improved cashflow results our clients deserve"

 

 

 

If you do not see what you require to meet your exact training requirements then please get in touch as we are happy to provide tailor made training to meet your needs.

Tailor Made Training

If you have several staff to train with similar training needs then our bespoke/In-Company Training is the answer. All of our courses and workshops can be tailored exclusively for your organisation on an 'in-company' basis.

In full consultation with you, we take into account the background of the delegates, the company policy, your business priorities and any specific areas you would like the training to focus on.


What areas do we train in?

  • Arrears Training
  • Consumer Credit Law
  • Credit Control Training
  • Debt Counselling
  • Improving Debtor Days
  • Litigation
  • Mortgage Arrears
  • Motor Finance / Hire Purchase Collections
  • Negotiation/Assertiveness
  • Telephone Collections & Techniques
  • Tracing Debtors

We operate in areas regulated/monitored by the following bodies:

  • Financial Ombudsman Service
  • Financial Services Authority
  • Office Of Communications (OFCOM)
  • Office Of Fair Trading
  • The New Consumer Credit Act 2006

What do you receive from us for an in-house training day?

All in-house training is bespoke to reflect your organizations policies, ethos and training requirements, the course(s) can be delivered during the daytime or evening hours, reflecting your operation.


We ensure that course delegates:

  • Take part in a relevant, focused and interactive training course
  • Receive copy of course materials
  • Receive a certificate of course completion
  • Provide feedback on an anonymous basis

Our wide experience of providing the exact service required is based on the understanding that each customer has a unique requirement. We will provide you with a training proposal once we have understood and analysed your requirements in detail.

We are happy to write a course that suits you or you may wish to “pick ‘n’ mix” from our public course schedule.

What do we charge?

Contact us with an outline of your requirements, on a no-obligation basis; you may just be pleasantly surprised! We will quote you an all-in inclusive figure, which we will stand by.

Something Else Not Right....?

Then tell us and we'll do everything to deliver just what you need. Just go to our contact page and let us know how we can help.